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What will ChatGPT mean for the travel industry?

With its advanced natural language processing capabilities, ChatGPT can understand and respond to travelers’ inquiries and requests in real time, helping them plan their trips and learn more about unfamiliar destinations. Meanwhile, travel companies are finding ways to automate many routine tasks, freeing up staff to focus on more complex customer needs. In this article, we’ll explore how your customers might be using ChatGPT for travel purposes — and what that means for tour and attraction operators like you.

10 great booking confirmation emails

How can you start building a relationship with your guests before they even arrive for your tour or attraction? It all starts by communicating with them early in the booking process. The very first message your guests receive from you is likely going to be a booking confirmation email. This email should not only provide guests with all important contact details about their reservation, but it should also excite them for what’s to come.